The Zama area is a new development, by taxi it’s about 5 minutes to Tulum Pueblo and 10 minutes to the beach. So the hotel is in a very relaxed area with small restaurants and shops. The staff is super helpful and friendly.
Michael
2022년 6월
Perfect hotel for a solo trip to Tulum. Staff really looked after me and I felt very safe. Lovely rooftop pool, modern spacious room and easy to get to and from places of interest in tulum.
Rebecca
2022년 7월
A very luxurious hotel in alta zamea which is 15 mins from the beach and 10 from downtown. Rooms are beautifully decorated with great facilities. TV kettle etc. Pool and restaurant on the top floor is amazing..Mojitos in the infinity pool slightly above the jungle trees..
Shyam
2022년 7월
Everything was exceptional...from the esthetics of the hotel, to the friendliness/helpfulness of the staff, to the taste of the food in the restaurant! The ambiance was super sexy and I thoroughly enjoyed my stay there!
Denene
2023년 3월
We came to this hotel late in the evening and were given our room very quickly. Surprisingly we got a bigger room with a sofa, despite originally booking a smaller one. The room was huge with two double beds, a sofa, a shower, a fridge, and a balcony. The hotel is located in a quiet area away from the main highway. We came from Cancun airport by rented car and I have to say that we didn't have a problem with parking at all. There are a lot of parking lots in front of the hotel. Also, it's recommended to have a car when you stay in NAAY, since there is no public transportation in near proximity. There is a bicycle rental straight outside of the hotel though. The staff of the hotel is very friendly and helpful. The rooms were cleaned every day... though we asked to clean every other day. There is a big groceries supermarket in Tulum. We were buying fruits (mangos, pineapples, avocados, etc...), beer, and water there for the most affordable prices. Don't buy it in the shops near the hotel. As for the beach, we were going to Paradiso Beach club... for 500 pesos you get two sun beds, an umbrella, car parking, and a beautiful location. On the last evening, we decided to chill on the roof by the pool... and we found it also a cool location. It's very quiet with a nice view and cozy gazebos.
Maksym
2023년 1월
The personnel was very friendly and tried to fulfill all our requests. We've been guests during the off-peak season, which was why we could enjoy the pool most of the time for ourselves. The Junior-Suite was really spacious and was cleaned everyday. The Reception- and Restaurant-Team did a great job!
Florian
2022년 9월
The lovely people at the front desk were so helpful every day of our trip. They ordered us an affordable taxi every day which made getting around Tulum a lot easier. Especially since Aldea Zama is basically in the middle of Tulum Center and Tulum Beach. We spent an entire day lounging on a cabana at the rooftop pool. The drinks were always 2 for $240 peso. The wifi was fast and reliable- our cellphone service was spotty everywhere in Tulum so this was a relief. The king bed in the room was SO comfortable. My boyfriend and I both can’t stop talking about how great our stay was.
Anonymous
2023년 2월
I really loved the hotel. The room was a great size. The bed was very comfortable. The hotel itself is very nice and well designed.
Waszkowski
2023년 2월
Quite deceptive as it didn’t look like much from the outside but it really was such a lovely place. The rooftop pool area and jacuzzi were great, the room was comfy and big. The first room we stayed in had a terrible sewer smell but they moved us really quickly. All the staff from front desk to waiters were really helpful and friendly.
Jennie
2023년 1월
the rooms were really spacious and the bed was huge and comfortable. everything was well designed, clean and modern and the staff extremely helpful - especially big shout out to Omar at the restaurant!
Noel
2023년 3월